What people are saying... What people are saying... Back to profile
The personal service I received from Mr. David Baca was extraordinary. He made it both a professional and personal goal to see that all ”t”s were crossed and “i”s dotted. He stayed in close touch through the entire process, reminding me of the required forms and waning me of all the requirements—no simple task when dealing with a VA loan. Much appreciated.
- John M. Chestertown, MD
They explained things very well, and kept me informed the entire time. The rate was great too.
- Thomas M. SEVERN, MD
Excellent communication and teamwork. Overall a great service.
- Daniel S. BALTIMORE, MD
Everything was explained, paperwork was received in a timely manner and it made the whole process easy for me.
- Brittainy B. Pasadena, MD
Very efficient communications, well-designed website for exchanging documents. Especially liked the e-document signing to save time at the physical closing.
- Michael R. Arlington, VA
I wish communication was a little better. BUT I made them work really hard and very satisfied. They did an outstanding job.
- Yvette K. Cambridge, MD
Ease of use. Nice people
- Charles R. Edgewater, MD
Fast, friendly service by people who seem to care.
- John M. CHESTERTOWN, MD
Everything worked out as smoothly as you could expect with a pandemic going on
- Jeffrey W. ELLICOTT CITY, MD
It was the second time that I've used Guaranteed Rate. It was so easy and fast.
- William C. ARNOLD, MD
Because we had a very pleasant experience and a great rate. Special thanks to Mr. David Baca.
- Bao L. Eldersburg, MD
David and his team were awesome and provided me and my wife with exceptional service.
- Merrick G. Annapolis, MD
Flawless, professional service.
- Lori C. Linthicum, MD
Friendly and prompt service.
- Theodore G. LAUREL, MD
It was a new experience for us and we thought it was frustrating but talking to others its just how the whole loan process works. Questions were always answered whether we liked the response or not.
- Fredy A. HARMANS, MD
David was very patient with our many phone calls and questions throughout the whole process.
- Michael P. EAST NEW MARKET, MD
Great customer service, very patient answering our questions, and they clearly care about their clients!
- Cassandra W. PYLESVILLE, MD
They provided very efficient service, very responsive, they kept me informed which made the process very seamless and easy.
- Sandra B. CATONSVILLE, MD
Great experience with the loan officer and affiliates.
- George G. | Mar 2021 Crownsville, MD
Great customer service! Very responsive and always helpful with questions
- Patricia B. | Mar 2021 Severna Park, MD
Fast, responsive, clear explanations
- Michael O. SEVERNA PARK, MD
Easy to work with and communications was great.
- Terry D. FREDERICKSBURG, VA
Excellent customer service. They walked me thru the whole process
- Beverley H. ANNAPOLIS, MD
My refinance was smooth and easy.
- Carole P. Pasadena, MD
Everything was orderly and so professional.
- Bryant C. Severna Park, MD
It’s a very easy process the people were very helpful
- Laurie P. Ashburn, VA
Quick close and a relatively easy process compared to other companies I have used in the past. Great job to David Baca and his entire team for making the close go smoothly.
- Carl M. Baltimore, MD
They are friendly and attentive to detail, and they shepherded all the necessary papers up through the tentacles of the bureaucratic octopus, assuring all was done as required, saving me an enormous headache.
- John M. Chestertown, MD
They did their job and were generally responsive
- Jonathan T. - Kensington, MD | Aug 2021 Kensington, MD
Overall - the service was fantastic.
- John K. - Annapolis, MD | Aug 2021 Annapolis, MD
Because I was very satisfied with the ease that it was to work with this Agency and the team.
- Jennifer M. - Ellicott City, MD | Aug 2021 Ellicott City, MD
I use GR and I encourage others to do the same because they get it done!
- Mark G. - Millersville, MD | Aug 2021 Millersville, MD
Excellent Service
- T. H. - Atlanta, GA | Jul 2021 Atlanta, GA
David Baca was great to deal with, highly knowledgeable and quick to respond to any queries. Nathan Mackey was very helpful & patient. Reasonable rates. Fast automated application. Fast automated underwriting.
- Deglel A. - Chevy Chase, MD | Jul 2021 Chevy Chase, MD
The process was clear and our broker and staff stayed on top with responsive communications. When we did have a problem obtaining documents they worked with us.
- James F. - Millersville, MD | Jul 2021 Millersville, MD
Everyone was very helpful and knowledgeable.
- Molly M. - Laurel, MD | Jun 2021 Laurel, MD
Personal attention from David Baca.
- Linda P. - Annapolis, MD | Jun 2021 Annapolis, MD
It’s a very easy process the people were very helpful
- LAURIE P. - Ashburn, VA | May 2021 Ashburn, VA
Quick close and a relatively easy process compared to other companies I have used in the past. Great job to David Baca and his entire team for making the close go smoothly.
- Carl M. - Egg Harbor Township, NJ | May 2021 Egg Harbor Township, NJ
They are friendly and attentive to detail, and they shepherded all the necessary papers up through the tentacles of the bureaucratic octopus, assuring all was done as required, saving me an enormous headache.
- John M. - Chestertown, MD | May 2021 Chestertown, MD
My refinance was smooth and easy.
- Carole P. - Pasadena, MD | Apr 2021 Pasadena, MD
Great team to work with.
- Raymond R. - Baton Rouge, LA | Apr 2021 Baton Rouge, LA
Everything was orderly and so professional.
- Bryant C. - Severna Park, MD | Apr 2021 Severna Park, MD
Great experience with the loan officer and affiliates.
- George G. - Crownsville, MD | Mar 2021 Crownsville, MD
Great customer service! Very responsive and always helpful with questions
- Patricia B. - Severna Park, MD | Mar 2021 Severna Park, MD
Wonderful group of people to work work. Very responsive and always helpful to make the mortgage process as easy as possible!
- Patricia B. - Baltimore, MD | Sep 2021 Baltimore, MD
David and his team were extremely helpful and explained any questions I had during the process.
- Branden B. - Lusby, MD | Sep 2021 Lusby, MD
Easy to work with and communicative the whole time.
- Jason L. - Baltimore, MD | Sep 2021 Baltimore, MD