What people are saying... What people are saying... Back to profile
Clear from the beginning customer satisfaction was number 1 priority. Every tool was provided to help my family achieve our goals.
- Nicholas M. Houston, TX
they explained everything very well.
- Perfecto R. Houston, TX
Great service and great rates.
- Lee K. HOUSTON, TX
I would recommend Christy Martin to any friends, family or colleagues. Her customer service and providing information in a timely manner is first class. Truly an asset to the company.
- Jason W. HOUSTON, TX
Great experience with Christy Martin. She was very responsive, explained everything I had questions about, and took good care of me through the whole process.
- Adam D. KATY, TX
Easy to work with and limited to no surprises during the process.
- Robert A. HOUSTON, TX
Because Christy Martin was truly outstanding and it is almost impossible to find the type of personalized service she provides.
- Christian C. Missouri City, TX
personal service and attention
- Kendrick K. Cypress, TX
No issues. Christy did a great job.
- Michael D. MONTGOMERY, GA
Loan officer Christy Martin was a pleasure to work with. Got the necessary close date executed.
- kevin m. Sugar Land, MD
It was seamless and all of our questions were answered, which is very important to us as first-time homebuyers.
- Sara D. Houston, MD
Christy was so professional and responsive. She understands how the customer feels and it comes through in her actions and follow-ups.
- Charles J. Houston, TX
Overall, the process was thorough, seamless and low stress.
- Kevin P. Houston, TX
Friendly and easy to communicate while mortgage in progress
- Carroll M. Katy, TX
Process was easy, rates were good and service was fantastic.
- Steven V. Etoile, TX
Christy was very responsive and helpful throughout the process.
- Israel G. Katy, TX
Christy was amazing to work with!
- Debra F. Houston, TX
Great customer experience. I want others to experience the same
- Kevin S. Houston, TX
OUR LOAN SPECIALIST, CHRISTY MARTIN ,WAS VERY HELPFUL IN EVERY STEP OF THE PROCESS. RESPONDING TO OUR PHONE CALLS AND QUESTIONS IN A VERY TIMELY MANNER
- Raul R. Cypress, TX
I had great service and loved the people I worked with..
- Lakisha J. Katy, TX
Professional, timely and personal service. I felt Christy worked to understand my financial need and worked hard to help me during the process
- Wendy S. Brenham, TX
The helpful and most of all prompt service from Christi Martin. She was friendly and professional. But mainly she was always accessible and answered calls and questions.
- Dana B. Katy, TX
Because of Christy Martin.
- Travis S. HOUSTON, TX
Customer service, interest rate, flexibility to work remotely
- Austin B. KATY, TX
Because I was satisfied with my refinance process, application time, communication.
- Saif A. KATY, TX
I received superb service - timely answers to my questions, efficient processing of our application, and help with setting up all the necessary inspections and appraisals. Thank so much for a fabulous experience!
- Powel B. Galveston, TX
Christy is the BEST!! She really know her stuff and was able to get us an amazing rate!
- Ana B. Irving, TX
Very timely customer service
- Robert R. Houston, TX
My loan officer is awesome!
- Angel P. HOUSTON, TX
Professionalism And great rate
- Jose C. FRIENDSWOOD, TX
Because Christy is awesome. Very dedicated and knowledgeable.
- Arturo R. HOUSTON, TX
It was because of the excellent service, professionalism, and knowledge of Christy Martin. It is very rare that you have a mortgage professional return all of your phone calls and emails in a very timely fashion. Christy is a great ambassador for Great Rate Affinity and we have shared our great experience with friends and family as they decide on a mortgage company.
- Marcus M. CYPRESS, TX
Excellent service and easy process
- Adam T. HOUSTON, TX
Christy Martin did a fabulous job of taking us through the minefields that existed due to Covid-19 and changes in underwriting. Her knowledge was incredible. She is an asset to you.
- Kelly A. HOUSTON, TX
Very helpful, and caring about my home buying process. Attention to detail was excellent.
- Edgar R. | Mar 2021 Houston, TX
Information provision and signing portal very good
- Matthew M. | Mar 2021 Katy, TX
Christy Martin has helped us with several transactions and she's the best to work with.
- David B. | Mar 2021 Katy, TX
Christy Martin provided an excellent service every step of the way. She is simply the best!
- Gerardo B. | Mar 2021 Houston, TX
Great availability to answer questions and clarify the process, which is essential for 1st time homebuyers. Seamless processes for application and underwriting. Proactive recommendations provided to get me a very good interest rate. Very reactive team.
- Sebastien B. Houston, TX
I really enjoyed working with Christy, she was professional and efficient.
- Eunice K. Plantersville, TX
Christy was so helpful in getting our loan squared away. She worked tirelessly with us and treated our case with individual care.
- Gregory D. Spring, TX
It was a pleasant experience working with the entire team.
- Charles D. Missouri City, TX
Professional. Knowledgeable. Accessable. Responsive. Attentive.
- Nancy R. - Houston, TX | Aug 2021 Houston, TX
Christy Martin - she did a terrific job!
- Christopher W. - Katy, TX | Aug 2021 Katy, TX
The process was efficient with the portal and all questions were answered quickly.
- Pamela J. - Humble, TX | Aug 2021 Humble, TX
Christy Martin was amazing!
- Tyler H. - Richmond, VA | Aug 2021 Richmond, VA
Easy process and great communication. Christy Martin was great to work with!
- Stacy S. - Kingwood, TX | Aug 2021 Kingwood, TX
Christie Martin did an excellent job.
- Bobby V. - Katy, TX | Aug 2021 Katy, TX
Because the service was excellent.
- Lizeth C. - The Woodlands, TX | Aug 2021 The Woodlands, TX
Guaranteed rate agent was really helpful, always available and responded quickly to my emails although the time difference between my place and theirs was not in her favor
- Mathieu B. - Katy, TX | Jul 2021 Katy, TX
Christy Martin is Awesome!
- Robert R. - Katy, TX | Jun 2021 Katy, TX
I had no clue as to how the process worked and even though I got frustrated with myself at times everyone associated with GRA helped me get things accomplished.
- Regina B. - Lake Jackson, TX | Jun 2021 Lake Jackson, TX
Customer Service
- Richard T. - Waller, TX | Jun 2021 Waller, TX
Christy Martin made the process stress free and was available after hours and weekends. AMAZING client care and customer service.
- Paula W. - Magnolia, TX | Jun 2021 Magnolia, TX
Christy Martin
- Ernist G. - Brookshire, TX | Jun 2021 Brookshire, TX
This is my 3rd-time working with Christy, and she did a great job streamlining the processing and giving the best advice.
- Saif A. - Katy, TX | Jun 2021 Katy, TX
Christy was so helpful in getting our loan squared away. She worked tirelessly with us and treated our case with individual care.
- Gregory D. - Spring, TX | May 2021 Spring, TX
It was a pleasant experience working with the entire team.
- Charles D. - Pearland, TX | May 2021 Pearland, TX
I really enjoyed working with Christy, she was professional and efficient.
- Eunice K. - Hockley, TX | Apr 2021 Hockley, TX
Great availability to answer questions and clarify the process, which is essential for 1st time homebuyers. Seamless processes for application and underwriting. Proactive recommendations provided to get me a very good interest rate. Very reactive team.
- Sebastien B. - Houston, TX | Apr 2021 Houston, TX
Very helpful, and caring about my home buying process. Attention to detail was excellent.
- Edgar R. - Houston, TX | Mar 2021 Houston, TX
Information provision and signing portal very good
- Matthew M. - Katy, TX | Mar 2021 Katy, TX
Christy Martin provided an excellent service every step of the way. She is simply the best!
- Gerardo B. - Houston, TX | Mar 2021 Houston, TX
Christy Martin has helped us with several transactions and she's the best to work with.
- David B. - Katy, TX | Mar 2021 Katy, TX
Christy was so quick and easy.
- Timothy D. - Houston, TX | Sep 2021 Houston, TX
Christy was so quick and easy.
- Timothy D. - Houston, TX | Sep 2021 Houston, TX
Christy Martin was very knowledgeable and professional.
- Sonia F. - Tomball, TX | Sep 2021 Tomball, TX
Christy was very patient and detailed in explaining everything from A-Z throughout the whole process. Absolutely amazing!
- Joel E. - Katy, TX | Sep 2021 Katy, TX
Easy to work with and very respectful employees.
- Joshua P. - Tomball, TX | Sep 2021 Tomball, TX